Audi & COVID-19 | Audi Australia
Audi Australia COVID-19 Response

The steps we're taking to care for you

At Audi, we understand that the various COVID-19 restrictions around Australia make things uncertain. That’s why we want to provide certainty to those customers that are affected by restrictions due to the current spread of the virus.

As ever, our key focus is the health, safety and well-being of our people and our customers. You can be sure that all Audi dealers have protocols in place to ensure compliance with all health regulations and social distancing, as well as enhanced cleaning and sanitation procedures, to make sure that you feel safe.

If government restrictions require any of our showrooms to be closed, then our sales teams would be delighted to assist you via phone or email. All our service centres remain open and ready to assist you for any urgent repairs or maintenance work, preferably via appointment.

As always, we’re here to help you, so please don’t hesitate to reach out if you have any questions.

Stay healthy and, please, look out for one another during these difficult times.

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    Service to suit you

    In addition to implementing strict social distancing and enhanced hygiene practices throughout dealerships, many Audi dealers are providing customers with a range of alternative servicing options like vehicle pick-up and drop-off. Many dealers are also offering customers flexible payment plans for vehicle servicing.

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    Sales on your terms

    We’re always looking to make the purchase process as easy for you as possible. So now you can buy your Audi on your terms. You can have a virtual consultation, you can even purchase your car, and have it delivered, all from the comfort of your own home.

    Explore vehicles available online
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    Supporting mental wellbeing

    The ongoing COVID-19 pandemic has impacted not only the nation’s physical health, but also our mental wellbeing. Audi Foundation partner, ReachOut is Australia’s leading online mental health organisation for young people and their parents. We’re pleased to share the advice and resources they have provided here, to help you in safeguarding your family’s wellbeing during these testing times.

    More information
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    Financial hardship support

    Audi Financial Services’ main priority right now is supporting customers in need. If your financial situation has changed due to the COVID-19 pandemic, you can apply for assistance via our Financial Assistance Portal, more details about this can be found via the link below. We will assess each hardship application on a case by case basis, determining a solution best suited to your needs.

    Find out more

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