Insurance | Audi Financial Services | Audi Australia
Audi has a reputation for delivering exceptional quality and impressive value – and our insurance options are no exception. We’ve designed this cover with Audi drivers in mind. But it’s the generous range of special features and added extras that sets Audi insurance a cut above the rest.
Your Insurance Options
Audi Premier Motor Insurance~
Audi Premier Motor Insurance provides comprehensive insurance cover for your vehicle and includes a range of high quality benefits. You can also tailor your cover by choosing to add optional benefits that may suit your insurance requirements.
Plus, with Audi Premier Motor Insurance you also receive the support of a 24/7 online claims lodgment process, the option to pay by the month at no extra cost³ and our commitment that we’ll guarantee materials and workmanship on authorised repairs for as long as you own or lease your vehicle.
Plus, with Audi Premier Motor Insurance you also receive the support of a 24/7 online claims lodgment process, the option to pay by the month at no extra cost³ and our commitment that we’ll guarantee materials and workmanship on authorised repairs for as long as you own or lease your vehicle.
Features & Benefits
• New for old replacement¹ - Up to 3 years of age
• Audi Genuine Parts®²
• Choice of repairer⁴ including a repairer from an Audi Approved Panel Repair Network – located below
• Add optional extras for an additional premium such as Staying mobile following an accident
• Or reduce your premium by selecting the Named Driver option and naming the drivers on your policy⁵
This list is a summary only, for the standard terms, conditions, limitations and exclusions of cover, please refer to the Product Disclosure Statement and Policy Document (PDS).
View our Premier Motor Insurance PDS
• Audi Genuine Parts®²
• Choice of repairer⁴ including a repairer from an Audi Approved Panel Repair Network – located below
• Add optional extras for an additional premium such as Staying mobile following an accident
• Or reduce your premium by selecting the Named Driver option and naming the drivers on your policy⁵
This list is a summary only, for the standard terms, conditions, limitations and exclusions of cover, please refer to the Product Disclosure Statement and Policy Document (PDS).
Please also consider our Financial Services Guide (FSG), which describes the services we offer and how, before deciding whether to use the services offered by us.
I've had an accident. What do I do?
In the event of a road accident, there are a number of steps you should follow to protect yourself, your vehicle and other road users.
- Immediately turn off your ignition and switch on your hazard lights so other road users are aware you’re in an emergency.
- If serious injury has occurred, a driver did not stop, or a vehicle was towed away after the accident call 000 immediately.
- Exchange details with other drivers involved in the accident, including their name, address, phone number, insurance company, license number and vehicle registration.
- Carefully inspect the scene of the accident and record as many details as you can with your camera.
- If your Audi needs to be towed, you have the right to decide who will tow it and where it will be towed to. The Audi Approved Panel Repairer is the best option to repair your vehicle.
- Contact your insurer. They will need to know as soon as possible following the accident.
Online Insurance Claim
Make an Audi Premier Motor Insurance claim online, with 24/7 access to the Online Claims Portal.
Lodge your claim
Audi Loan Protection Cover
If you currently hold an Audi Loan Protection Cover⁶ policy underwritten by Allianz and require further information about your product, please refer to the Product Disclosure Statement and Policy Document (PDS).
You can download a copy of the PDS here
Please note; this product is no longer available for sale and is only applicable to existing Loan protection cover policy holders.
Important information:
The insurer of this Audi Premier Motor Insurance is Allianz Australia Insurance Limited ABN 15 000 122 850, AFS Licence Number 234708. 10 Carrington Street, Sydney NSW 2000. In arranging this insurance Audi Financial Services ABN: 20 097 071 460 and the authorised dealers act on behalf of Allianz and not as your agent. Neither Audi Financial Services nor any of its related companies have any liability in respect of this policy.
1. If your vehicle is a total loss, you purchased it new or as a demo and it’s less than 3 years old from its first registration and subject to financier approval (if applicable), we will replace it with a new vehicle of the same make, model, engine size, features and paint type including any modifications, options and accessories, so long as it is available in Australia.
2. If we are unable to fix a damaged part, we will: where locally available authorise the part to be replaced with new Audi Genuine Parts where a new part is not available, authorise the part to be replaced with reconditioned or recycled Audi Genuine Parts or where Audi Genuine Parts (new or used) are not locally available, authorise only new, recycled or reconditioned parts that meet the requirements of Australian Design Rules (ADR)
3. Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding and financial institution transaction fees may apply.
4. Allianz may authorise repairs at your repairer of choice; pay you the reasonable costs of repairing your vehicle; or move your vehicle to another repairer we both agree upon. We will act reasonable in doing so. In the latter instance, you will be provided with a rental car for up to 3 days up to a maximum of $100 per day.
5. If you choose to reduce your premium by selecting the Named driver option and naming the drivers on your policy, an unnamed driver will incur a $2,500 excess (this replaces the basic and all other excesses where applicable).
We do not provide advice on this insurance based on any consideration of your objectives, financial situation or needs. Cover subject to policy terms, conditions, limits and exclusions. Please consider the Product Disclosure Statement (PDS). The Target Market Determination is available by calling us. If you purchase this insurance we receive a commission from Allianz. For further information or assistance please contact 1300 203 091.
Please also consider our Financial Services Guide (FSG), which describes the services we offer and how, before deciding whether to use the services offered by us.
6. Insurance products are underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234708 (Allianz) Audi Financial Services is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460, AR 246355 and the authorised dealers act as an agent of Allianz and not as your agent. “Part 1 – Terminal Illness and Death cover” is underwritten by Allianz Australia Life Insurance Limited (Allianz Life) ABN 27 076 033 782, AFS Licence No. 296559. Allianz acts as Allianz Life’s agent in offering and administering the Part 1 – Terminal Illness and Death cover. “Part 2 – Disability cover” and “Part 3 – Involuntary Unemployment cover” of this insurance is underwritten by Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850, AFSL No. 234708. In arranging this insurance Volkswagen Financial Services Australia Pty Limited, ABN 20 097 071 460, AR No. 246355 and the authorised dealers act as an agent of Allianz and not as your agent. Any advice here does not take into account your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please consider the relevant Product Disclosure Statement (PDS)/Policy Wording, Supplementary PDS from the Audi Australia website & PDS update (privacy notice).Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460, Australian Credit Licence 389344 Locked Bag 4002, Chullora NSW 2190 www.vwfs.com.au and www.audi.com.au