DIESEL EMISSIONS CLASS ACTIONS - OPT OUT BEFORE 18 OCTOBER 2017
Important Information for vehicle owners about the class action, including the right to opt out of proceedings is now available.
Audi Australia can confirm that approval has been received from the Federal Government for all Audi vehicles affected by the voluntary recall, including Audi A1, A3, A4, A5, A6, TT, Q3 and Q5 models.
The vehicles have been comprehensively tested and proven to conform to all relevant Australian standards as a condition of Federal Government approval.
Audi has written to all customers inviting them to make an appointment at an Audi dealership to have the approved technical measures applied to their vehicles. If you believe you own a vehicle that is affected and you have not received a letter from Audi or have any further queries, please feel free to contact our Customer Experience Contact Centre on our 24-hour Toll Free number: 1800 50 AUDI (2834).
Software installed in the engine control units of some Audi vehicles fitted with an EA189 diesel engine permitted different nitrogen oxide emissions (NOx) depending on whether the vehicle was operating under a laboratory test cycle or operating outside of the test cycle.
UNDERSTANDING THE UPDATE
The technical measure for the majority of affected vehicles is an update to the vehicle software. This adjustment will be relatively quick and has been made possible with advances in diesel engine technology. A small percentage of vehicles will additionally be fitted with a minor hardware update.
Certain Audi vehicles with a 1.6L or 2.0L 4 cylinder TDI engine, manufactured between 2008-2015. For specific vehicles and years please refer to the Q&A below.