Updated 31 March 2016
As you may be aware, there have been press reports in Australia and overseas regarding the emissions of certain Audi diesel models. More recently, there have also been reports regarding CO2 reporting in some models.
Our company wants to continue to ensure that our owners are well-informed about our action plan and next steps regarding these topics.
In Australia, the company has officially announced a voluntary recall of affected vehicles with the EA189 diesel engine (refers to certain 1.6 TDI and 2.0 TDI engines). The EA288 diesel engine is not affected, and it has also been confirmed by our parent company that confirmed that no 3.0 TDI engine in Australia has been fitted with any software that unlawfully affects emissions.
In early October 2015, Audi Australia began directly contacting all owners of affected 1.6 TDI and 2.0 TDI models to confirm the next steps in the process towards vehicle rectification as part of the voluntary recall. All rectification work will be free of charge to customers.
The Volkswagen Group has presented the specific technical measures for the affected EA 189 engines (specifically 1.6 TDI and 2.0 TDI) to the Federal Motor Transport Authority in Germany.
Following an intensive examination, these measures have been ratified by the Federal Motor Transport Authority, which means that there is now greater clarity regarding the correction of the majority of vehicles affected.
The objective for the development of the technical solution is still to achieve the applicable emission targets in each case without any adverse effects on the engine output, fuel consumption and performance. However, as all model variants first have to be measured, the achievement of these targets cannot yet be finally confirmed at this time.
Now that these technical measures have been accepted by the Federal Motor Transport Authority, the necessary service concepts are currently being developed for the global markets concerned, including Australia. The aim of the Volkswagen Group is to begin the implementation of the required technical update beginning in early 2016. The process will be rolled out throughout 2016.
Audi Australia Pty Ltd currently understands that we will receive further information about the timing of the rectification for our market within the second quarter of 2016. As soon as we have more details, we will directly contact customers of affected vehicles with a further update on the voluntary recall campaign in this market.
You can check if this applies to your model by simply entering your VIN (Vehicle Identification Number) into our search tool below.
Updated 31 March 2016
In relation to information in the media regarding possible CO2 discrepancies of certain models in the Volkswagen Group, we can confirm that no Audi models are affected in Australia by this topic.
We are continuing to work as closely with our head office, with all possible speed and accuracy, to update our owners as any new information becomes available.
If you have any questions, please contact the Audi Information Line 7 days/week, 24 hours/day on 1800 50 AUDI (2834).
You can also find answers to some Frequently Asked Questions by clicking the link below.