Updated 8 December 2016

As you may be aware, there have been press reports in Australia and overseas regarding the emissions of certain Audi diesel models.

Audi Australia Pty Ltd (Audi Australia) is committed to ensuring that our owners are well-informed about our action plan regarding this topic.

Audi Australia is pleased to confirm that approval has been received from the Federal Government for the majority of Audi vehicles affected by the voluntary recall and that technical measures for certain Audi A4, A5, A6, Q3 and Q5 models can now be made available to customers. The technical measures for the balance of affected Audi vehicles, including A1, A3 and TT, will be available shortly.

Background

In early October 2015, Audi Australia began contacting all owners of affected 1.6 TDI and 2.0 TDI models to advise them about the process regarding the updating of vehicles as part of the voluntary recall. Customers were advised that all work required to implement the technical measures will be free of charge.

The Volkswagen Group has begun implementing the required technical measures and the voluntary recall process will occur in waves. Once the relevant technical measures are available for your vehicle, Audi will notify you so that you can make an appointment at your nearest workshop. 

Audi Australia has received approval from the Federal Government for the majority of Audi vehicles affected by the voluntary recall and technical measures for certain Audi A4, A5, A6, Q3 and Q5 models can now be made available to customers.  The technical measures for the balance of affected Audi vehicles, including A1, A3 and TT, will be available shortly.  

The relevant type approval authorities in Europe conducted a review and have certified that following the implementation of the technical measures the fuel consumption figures and CO2 emissions originally listed by the manufacturer were confirmed. They have further certified that previous engine performance, maximum  torque and previous noise emissions remain unchanged.

Australian Government authorities have accepted that vehicles which have had the technical measures applied meet Australian Design Rule (ADR) requirements for emissions.  Australian design rules prescribe maximum emissions figures for compliance purposes which are derived from a standard dynamometer (dyno) test conducted under controlled laboratory conditions.  Outside the standard dynamometer test, factors like the age of vehicle, driving style, road and traffic conditions, environmental influences, the modification of vehicles and vehicle condition can lead to figures which may differ from those calculated for new vehicles under laboratory conditions. 

We have started contacting customers to book them in to have the technical measures applied to their vehicle.

If you have a 1.6 TDI or 2.0 TDI vehicle, you can check if this recall applies to your model by simply entering your VIN (Vehicle Identification Number) into our search tool below.

We are continuing to work closely with our head office in Germany to implement the voluntary recall process as quickly as possible.  As soon as the technical measures are made available for your vehicle in Australia, a member of our team will contact you to make an appointment for the relevant work to be completed on your vehicle. 

If you have any questions, please contact the Audi Information Line 7 days/week, 24 hours/day on 1800 50 AUDI (2834).

You can also find answers to some Frequently Asked Questions by clicking the link below.

FAQ